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Business Solutions

Customer Retention and Preventing Customer Churn with Algorithms

Customer Retention and Preventing Customer Churn with Algorithms

Customer churn, also known as customer attrition or customer drop-off, is defined as the process of an individual who was formerly a repeat or...Read More

From emotion to algorithm; the basics of natural language sentiment analysis and opinion mining

From emotion to algorithm; the basics of natural language sentiment analysis and opinion mining

Natural language sentiment analysis, also referred to as opinion mining, has always been an implicit, underlying aspect of sales and marketing. Taking...Read More

The Massive Benefits of Implementing a Single Customer View

The Massive Benefits of Implementing a Single Customer View

In our previous blog post we discussed what it means for a database, especially a customer database, to have data redundancy and data inconsistency...Read More

The Costs of Data Redundancy and Data Inconsistency

The Costs of Data Redundancy and Data Inconsistency

A structured database is generally a solid and dependable storage option for client information, however, when you are dealing with numerous customer...Read More

The Achilles Heel of Finance: The Hazards of Using Financial Planning Spreadsheets

The Achilles Heel of Finance: The Hazards of Using Financial Planning Spreadsheets

A comprehensive study commissioned by F1F9, revealed that the humble Excel spreadsheet could be considered nothing less than the very lifeblood of...Read More

Data Warehouses, Data Lakes and the Importance of Data Lake Governance

Data Warehouses, Data Lakes and the Importance of Data Lake Governance

Good Data Lake governance is a vital part of maintaining a healthy and well-functioning data ecosystem. This blog post will cover what you need to...Read More

Under the Hood of AI Document Classification

Under the Hood of AI Document Classification

As introduced in our previous post ("Can AI help overcome document bottlenecks?"), AI document classification is a powerful tool in streamlining...Read More

Can AI Help Overcome Document Bottlenecks

Can AI Help Overcome Document Bottlenecks

Documents are usually the lifeblood of an enterprise workflow. Whether they’re physical, digital, standardised, structured, or unstructured,...Read More

Challenges in productionising machine learning models

Challenges in productionising machine learning models

Productionising machine learning models into operational processes is often trickier than you think.To prove its value, machine learning needs to be...Read More

Analytics scope creep and why it’s a good thing.

Analytics scope creep and why it’s a good thing.

We’ve all been there: you’re on track to deliver your amazing Analytics project and the business changes their mind. The user acceptance...Read More